Due to the surge of COVID-19 infections, the Valley Springs Health & Wellness Center will be implementing policies to keep you and our staff safe.
FOR WALK-IN PATIENTS – If you are experiencing any of the COVID-19 symptoms (fever, cough, runny nose, aches, loss of taste or smell) please call the clinic before entering so they may assess you out in the parking lot, or have you enter through a side entrance.
FOR PATIENTS CALLING FOR AN APPOINTMENT – Please inform the staff of any COVID-19 symptoms (fever, cough, runny nose, aches, loss of taste or smell) when making your appointment so they can properly direct you. Patients with any COVID-19 symptoms may be assessed in their car, or brought into a side entrance.
ALL BEHAVIORIAL HEALTH and DIABETES MANAGEMENT - Appointments will be by phone or video call only.
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Website Accessibility Policy
Mark Twain Health Care District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Mark Twain Health Care District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Mark Twain Health Care District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Mark Twain Health Care District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
